Disputes and Refunds

Prior to issuing a refund, we investigate the case and consider various facts such as complaints from other users or customers’ comments, data on how you use the Website, etc. Since we operate recurring billing and your automatic payments are separate, we will only refund the most recent payment. Please note that such refund will result in immediate cancellation of the subscription.

As a current or prior client of the Company, you agree to allow us to attempt settlement of any billing dispute for thirty (30) days before disputing with any third party, credit card company or bank. We simply ask that it is the first option in billing disputes. If you want to dispute any payment, please contact us via email, stating your reasons for the dispute. This will help us to avoid inconveniences and to accurately and promptly assess your complaint.